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I am a CNE. What is that?!

I am a CNE. What is that?!

     I am a Certified Negotiation Expert (CNE). My extensive training has prepared me to offer my buyer and seller clients a financial shield and competitive edge in today’s market. Negotiation happens multiple times throughout a real estate transaction and my training has prepared me to handle high-stress scenarios, such as dealing with uncooperative counter-parties or structural defects, without letting the deal collapse. I combine thorough preparation, emotional intelligence, strategic flexibility, creative problem solving, and persistence to advocate on behalf of my clients, protecting their money and their goals.

  • For Sellers: As a certified negotiation expert, I don't just list your home—I protect your equity. My specialized training ensures we handle lowball offers, aggressive contingencies, negative personalities, and repair requests to net you the highest possible return.

  • For Buyers: In a competitive market, finding the home is only half the battle. I use advanced, data-driven negotiation tactics to save your money. Data shows that only a small percentage of buyers feel their agent negotiated a better price (35%) or better contract terms (42%). My training fills that exact void.

How I Do It:

  1. I prepare thoroughly. By actively listening, I make sure I understand my client’s goals, limits, and bottom line ahead of time. I also invest energy into understanding the other party’s motivations, constraints, and perspective.

  2. I stay calm under pressure and manage high-stress personalities, high-tension emotions, difficult counteroffers, and conflicting transaction objectives between parties with calm, regulated reactions. I remain composed, patient, and an active listener throughout negotiations … treating the process as a structured dialogue. I never take the bait and I am never intimidated. I believe negotiations can be handled professionally with respect, confidence, and politeness.

  3. I help determine my client’s best alternative to a negotiated agreement — enabling their power to walk away— which gives them quiet confidence instead of reactive panic.

  4. I use creativity and problem solving skills to find integrative solutions. I understand that collaborating with favourable trading variable options will get my clients further than making unreciprocated concessions.

    If you are looking to work with a real estate agent who is commited to protecting your money and your goals, then contact me. 

    (250) 899-7188

    risa@risagagner.ca

MLS® property information is provided under copyright© by the Vancouver Island Real Estate Board and Victoria Real Estate Board. The information is from sources deemed reliable, but should not be relied upon without independent verification.